Surprisingly I received a complaint ref number today at 10.47am. it says our complaint has been allocated to the relevant business area and they will reply to you with their finding with 20 working days.manex wrote:@tazboys - have you received any sort of a response to your complaint yet ? It would be interesting to know. I received a response to my complaint recently and looks like it has expedited issuing the biometric invitation letter because in their response to my complaint they've mentioned that "as a way forward we have issued a biometric invitation letter", which I did receive on the 26 th May.tazboys wrote:It was almost sameso did not need to change so many stuff.
manex wrote:Hope you updated it to reflect your own circumstancestazboys wrote:@manex Thanks, I sent the complaint letter you gave to me. Hope I will get some kind of answer from them. Will let you know about the situation.
If I did not received anything I was going to call them today again but now wait till monday for making any further complain.
