Can you PLEASE help me with the following:
I just received my letter from HO stating they have refused my HSMP application on several grounds.I am seeking a review as I believe the evidence I submitted is sufficient. I am very disappointed.
1) PREVIOUS EARNINGS
Rejected because:
2 pieces of evidence do not corroborate each other
No tax return was provided.
--> I sent them 12 mths of payslips and bank statements.
I highlighted in the bank statements where my pay was made into the account each fortnight.
I didn't highlight the NET amount on the payslips as I thought they would be able to read the payslip and see that the net pay on the payslip corresponds to the payment made into my Bank account.
Question: In my reconsideration/ review, should i assist them on how to read the payslips [ie. point out that there is a GROSS amount, a TAX amount, a NET amount. The NET amount corroborates with the Bank statements].
Is this what people need to do when they apply?
2) AGE ASSESSMENT
Rejected because:
Unsatisfactory evidence/reasons provided to support the claim for exceptional consideration.
--> My reason for sending a notorised copy of my passport rather than my original birth certificate or license was:
"I cannot send my original birth certificate or full driving license as 1) I was not issued with a birth certificate when I was born, as the local village in Vietnam did not give them (as per passport).
2. WHile I need my drivers license for driving here in Australia"
Question: What am I suppose to do here? What do i need to say for them to believe me and accepted my notorised passport?
I was born in vietnam and left to go to Australia when i was 2 months, my parents did not receive a birth certificate. DO i have to get some newspaper clippings to prove this??
3) ENGLISH LANGUAGE REQUIREMENT
Rejected because:
Insufficient evidence was supplied to indicate the qualification was taught in English
--> I sent them an letter from the University of New South Wales. It is an Award Statement, stating my student details, the degree details, graduation details, and at the back it states that "The language of tuition at UNSW is English" [which means all degrees taught at the university is taught in English].
Signed by the Deputy Vice-Chancellor and on letterhead.
It is a very reputatable university.The university stated that the award statement was enough and I also emailed the HSMP team and they said it was enough evidence. I also sent them this email as supporting evidence. Yet they still rejected it.
There are contact details on the letter, why didn't they contact then to confirm?
OVERALL QUESTIONS
Do they have photocopies of my application and evidence?
DO i need to send anything for my reconsideration?
Any tips when applying for a reconsideration /review?
Sorry for such a long post. I need as much help as i can get as I gave them everything they required, yet it looks like it was not enough

Many thanks for you help!!
J from Oz