Biometrics issue at PEO

raamkres · Post by **raamkres** » Thu Oct 25, 2012 10:52 pm

Had an apptmt today at croydon PEO. All went well until some technical problems with biometric system. Waited till 430 today, case worker said that the biometric results has not come back so they cannot approve the case, she mentioned that all the documents are looking fine. they have retained all original docs and have told that they will post the docs with the approval (hopefully) as soon as they receive the biometric results. Has anyone experienced similar problem? i was seeing most of them with a similar case in croydon today.

emmaluck · Post by **emmaluck** » Fri Oct 26, 2012 12:20 am

Raamkres, you are correct as per the situation at Croyden PEO today. In my own case the case worker said everything was fine but cannot conclude due to biometrics not problem. But promised to send documents and BRP next. It was a general problem today. I am keeping my fingers crossed.

navodwickra · Post by **navodwickra** » Fri Oct 26, 2012 8:12 am

raamkres wrote:Had an apptmt today at croydon PEO. All went well until some technical problems with biometric system. Waited till 430 today, case worker said that the biometric results has not come back so they cannot approve the case, she mentioned that all the documents are looking fine. they have retained all original docs and have told that they will post the docs with the approval (hopefully) as soon as they receive the biometric results. Has anyone experienced similar problem? i was seeing most of them with a similar case in croydon today.

http://www.immigrationboards.com/viewtopic.php?t=116379

yes sir. same thing happened to me at Sheffield PEO. Fortunately the caseworker called around 8.30am next day.

newbie_t · Post by **newbie_t** » Fri Oct 26, 2012 1:55 pm

Same thing happened to me as well yesterday.

Mano5 · Post by **Mano5** » Fri Oct 26, 2012 2:09 pm

Even in Liverpool PEO office I faced the same issue yesterday(25th oct).
CW said all the docs are fine but due to technical issue he cant decide it yesterday. He said he will give me a call today. But till now no call from him. One person who faced the same issue, got a call in the morning today and has been asked to collect his passports.
Did anybody else also got the call?

raamkres · Post by **raamkres** » Fri Oct 26, 2012 5:26 pm

did you tell to send the docs by post or collect it in person? i told them to send it by post. have not heard anything from homeoffice. may be 'coz the other person wanted to collect the docs in person he was called?? hopefully we should hear something next week.

Mano5 · Post by **Mano5** » Fri Oct 26, 2012 5:43 pm

Actually they have given all my documents yesterday itself. Only the passports are with him. He told tht he will call today and then send the passports in post. But didnt get any call. Ya hopefully on monday we should get the call. Due to weekend, more waiting!!

newbie_t · Post by **newbie_t** » Fri Oct 26, 2012 6:21 pm

I told the caseworker that I will come and collect my passports in person, but haven't heard anything back from them yet.

tipu20 · Post by **tipu20** » Sat Oct 27, 2012 9:04 am

Hi all,

Can you please suggest if your biometrics were taken outside of UK before entry clearance ?

I think people who are giving biometrics first time might not be facing this issue and people who have provided biometric previously have to wait as ukba might be sending them to some other department to match them with old record and getting things delays.

So can you all suggest If it was first time you all gave biometric or you have already provided earlier , as this will help build pattern.

Regards,
Tipu

Mano5 · Post by **Mano5** » Sat Oct 27, 2012 11:39 am

I provided biometrics first time but my wife provided already in India when applied for dependant visa

tipu20 · Post by **tipu20** » Sat Oct 27, 2012 11:14 pm

Mano5 wrote:I provided biometrics first time but my wife provided already in India when applied for dependant visa

Hi thanks for information.

Did they tell you that its your biometric which were not processed or it was your wife's biometrics or both ?

Regards,
Tipu

Mano5 · Post by **Mano5** » Sun Oct 28, 2012 8:18 am

He didn't specify anything particularly. He only said its the problem with the biometrics system.

arifahmmed · Post by **arifahmmed** » Sun Oct 28, 2012 11:54 pm

tipu20 wrote:
I think people who are giving biometrics first time might not be facing this issue and people who have provided biometric previously have to wait as ukba might be sending them to some other department to match them with old record and getting things delays.

Very very important thing you have invented. I do not think present biometric is related with first one ( at time of EC application I gave only fingerprint). However I Let me asked every one.

navodwickra, Lets start from you.any comments on that.

Thanks

Mano5 · Post by **Mano5** » Mon Oct 29, 2012 11:37 am

Today I received the call from the CW and he told the good news. He will be sending the passports by post and told that he will order our biometic cards.

raamkres · Post by **raamkres** » Mon Oct 29, 2012 12:13 pm

Congrats Mano5. I have not heard anything back, moreover the CW did not tell he will call me and update so I think will have to wait for the post.

Mano5 · Post by **Mano5** » Mon Oct 29, 2012 12:42 pm

Thankyou. Dont worry, you will get them by post this week.

newbie_t · Post by **newbie_t** » Tue Oct 30, 2012 9:35 am

Hi,

Has anyone who applied at Croydon PEO hear anything back from caseworker(s)?

Thanks,
Jay

emmaluck · Post by **emmaluck** » Tue Oct 30, 2012 9:50 am

newbie_t wrote:Hi,

Has anyone who applied at Croydon PEO hear anything back from caseworker(s)?

Thanks,
Jay

No nothing heard since 25 Oct.

Mano5 · Post by **Mano5** » Tue Oct 30, 2012 10:02 am

Did they tell that, they will call you or post the passports directly without making any call? For us in Liverpool, CW told that he will call us, which I received yesterday.

newbie_t · Post by **newbie_t** » Tue Oct 30, 2012 10:11 am

In my case, I opted to collect my documents back in-person, so I was told that someone will call once the decision has been made.

raamkres · Post by **raamkres** » Tue Oct 30, 2012 10:26 am

Got call from Home office today, our PR application is approved.

newbie_t · Post by **newbie_t** » Tue Oct 30, 2012 10:35 am

Hi Raamkres,

If I may ask, what time was your appointment at the PEO on 25th Oct?

Thanks,
Jay

raamkres · Post by **raamkres** » Tue Oct 30, 2012 11:39 am

newbie_t it was at 10AM.

newbie_t · Post by **newbie_t** » Tue Oct 30, 2012 11:47 am

Thanks Raamkres!

abhic · Post by **abhic** » Tue Oct 30, 2012 6:56 pm

It seems from 26th Oct, there is a problem with biometric system. I attended my appointment at Croydon PEO today(30 Oct 2012). All went smooth but the caseworker told me that she can not approve my case today itself due to problems with biometric system. She also mentioned that I have earned points as claimed and returned all my documents except passport(she provided a receipt mentioning my passport is with UKBA). She told me they will post it back within 5 working days and also they will call me to update. There were many people with same issue.
Overall, it is not same day service but 2 weeks service.

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Biometrics issue at PEO

Biometrics issue at PEO

Re: ILR Croydon Oct 25 2012

Delay continued...30th Oct