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Hi Frankie,frankie36 wrote:Can anyone advise us on how we can encourage them to return our documents promptly?
Many thanks
they sent documents within 20 days but i received my requested document in less than 10 days, give it another week. otherwise, send another email, use the correct format of the ROD.frankie36 wrote:Hi everyone,
I thought we would share our timeline for RC application and request some advice in the process! My son and I are EEA nationals and we have made an application for my nonEEA husband based on me exercising treaty rights through me being employed here in the UK. Our timeline to date is as follows:
Document sent: 31st Jan 2013
UKBA Received: 1st Feb 2013
COA received: 23rd Feb 2013 (dated 21st Feb 2013)
RC issue: ??
RC Received:??
We received 2 identical copies of the COA which was unsigned although it did give the name of the caseworker. There are also blank spaces where the phone number and email should be under the UKBA address.
When we sent the application on 31st January we included a letter requesting the immediate return of our passports, marriage cert and our son's birth cert as we require these for travel in March. We followed this up with a request by email last week. We are still awaiting our documents and are getting a little nervous we won't receive them in time for our trip. Can anyone advise us on how we can encourage them to return our documents promptly?
Many thanks
I just tried it, and I can open it - so must be something on your end? Try a different browser or try to save it then open it?frankie36 wrote:Ok so I located the Return of Documents form on the UKBA website but it won't open! This is so stressful!!
Yes, that is the case. But be careful with UKBA's wording. In official correspondence, the words "should" and "must" have different meanings. If this was an absolute requirement, you would have the word "must", "should" means that it is advisable. They sometimes say that if you don't, you "may encounter difficulties returning", this is also not absolute. Of course you may encounter difficulties, such as refusal to board a flight. In that case, UKBA can say "we told you so!".frankie36 wrote:thanks flipper77. I tried on another computer and it worked!
So here's an update:
Last Tuesday (26th) I sent another request for our documents using the ROD form and on Friday I received an email from UKBA telling me that our documents had been dispatched on Monday 25th. We received our documents yesterday with a letter saying that they had been returned to us to enable travel. The letter also stated the following:
"Family members of an EEA national, who are not themselves EEA nationals, wishing to return to the United Kingdom should apply for an EEA Family Permit at a British diplomatic post abroad before returning to this country."
It was my understanding that a non-EEA family member of an EEA national could arrive at the UK border and request a visa once they had all the correct paperwork. Is this not the case?[/i]
Interesting that you got your docs without the RC. I have requested my wife's passport back for travel, and they returned it in 2 days with RC and approval letter. Seems it's easier for them just to process it instead of sending passports there and back. Mine was a BR5 with Sheffield office though, not Liverpool.frankie36 wrote:thanks flipper77. I tried on another computer and it worked!
So here's an update:
Last Tuesday (26th) I sent another request for our documents using the ROD form and on Friday I received an email from UKBA telling me that our documents had been dispatched on Monday 25th. We received our documents yesterday with a letter saying that they had been returned to us to enable travel. The letter also stated the following:
"Family members of an EEA national, who are not themselves EEA nationals, wishing to return to the United Kingdom should apply for an EEA Family Permit at a British diplomatic post abroad before returning to this country."
It was my understanding that a non-EEA family member of an EEA national could arrive at the UK border and request a visa once they had all the correct paperwork. Is this not the case?[/i]