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Ah ok, so a photocopy of the passport, not the original passport?VR wrote:Derivaz,
First ask them to contact 0845 010 5200 and let them know the certificate came with wrong details and they have to travel urgently.
This is a bugger that can result in inordinate delays. In the past people have had to seek the help of their local MP's to sort the mess.
There have been cases where they take back the Certificate and sit on it.
Then the gov website gives wrong info and mentions that fees has to be paid. I wonder why should the op pay for fees if its not his fault.
Evidence the jobsworths already have and basically you will need to send a copy of the passport highlighted with the details which they have typed in wrong.
cheers
vr
In my case, i checked the details on the approval letter and they are fine, so hopefully, my certificate will be fine, I'm supposed to get it next week, so we will see....VR wrote:Derivaz,
First ask them to contact 0845 010 5200 and let them know the certificate came with wrong details and they have to travel urgently.
This is a bugger that can result in inordinate delays. In the past people have had to seek the help of their local MP's to sort the mess.
There have been cases where they take back the Certificate and sit on it.
Then the gov website gives wrong info and mentions that fees has to be paid. I wonder why should the op pay for fees if its not his fault.
Evidence the jobsworths already have and basically you will need to send a copy of the passport highlighted with the details which they have typed in wrong.
cheers
vr
Yeah, it also says "these are the details that will show on your certificate", but eventhough; it won't be for sure, until I have it in my hands and see it..VR wrote:Dear Derivaz,
Whilst its nice to note that your approval letter contains the correct info, nothing is guarantee until you see the Certificate. Fingers crossed it should go off without a hitch.
For your friend:
Regarding documents they already have everything, so photocopies and not originals. You do not want to send your originals and they are lost or misplaced or delayed.
cheers
vr
By the way, I take it that we don't have to pay to get the certificate corrected if it has an error, right?VR wrote:Dear Derivaz,
Whilst its nice to note that your approval letter contains the correct info, nothing is guarantee until you see the Certificate. Fingers crossed it should go off without a hitch.
For your friend:
Regarding documents they already have everything, so photocopies and not originals. You do not want to send your originals and they are lost or misplaced or delayed.
cheers
vr
Already been answered.Derivaz wrote:
By the way, I take it that we don't have to pay to get the certificate corrected if it has an error, right?
I guess, I'll find out tomorrow; unless they've lost it lolVR wrote:Dear Derivaz,
Whilst its nice to note that your approval letter contains the correct info, nothing is guarantee until you see the Certificate. Fingers crossed it should go off without a hitch.
For your friend:
Regarding documents they already have everything, so photocopies and not originals. You do not want to send your originals and they are lost or misplaced or delayed.
cheers
vr