My sister's application was approved mid September. She still has not received an invitation letter. On a number of occasions she called the council but they had not received her certificate, she also sent a few emails to UKBA but they responded only once saying she should receive it within 2 weeks, that response didn't even come from UKBA Liverpool but UKBA Sheffield.
She tried calling them but all the options simply refer you to their website and disconnect the call.
As a last resort she has now written to our MP but I was wondering if anyone had any similar experiences or suggestions as to what we can do?
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