UKVCAS appointment cancelled without any notice

[mil10cv]

Hi all

i have paid for two superiority service through the old system, got redirected to new syatem to book appointment and booked for 6th December and on the 5th December i got a mesaage saying appointment is void. anybody know what to do? is the application still valid? how do we get yhe refund if i go ahead and book an appointment?

[Deltaalpha]

It’s wired
Contact the help center and explain the situation. They will help you out with refund, make sure you have proof of payment or any payment confirmation details