Urgent Help, Visa granted but on 10 years

[rasheyz]

Hi,

I am a British citizen and applied for my wife visa for FLR(M) on 5 years route but just received a letter that HO has granted her visa on 10 years route because we provided only A1 certificate, i believe that i provided A2 certificate information in online application and also provided A1 and A2 english certificates, as both were in a pdf file and on top was A1 certificate so i think case worker has not seen A2 certificate hence only granted visa on 10 years route, and they have not provided any contact information where i can contact and complain about this, please advise what we can do now?

Regards

[CR001]

Why would you send the A1 certificate when it is NOT required for an extension and only A2 is accepted???

Suggest ask for a reconsideration but this is a classic case of providing unnecessary documents and out of date.

[rasheyz]

Thanks, going to send an reconsideration letter soon.