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**** IHS top-up **** urgent

Family member & Ancestry immigration; don't post other immigration categories, please!
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Imransyed295
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Pakistan

**** IHS top-up **** urgent

Post by Imransyed295 » Thu Apr 04, 2024 7:33 pm

I received an email saying I need to pay IHS top-up but I paid full amount when I applied.

I clicked the link in the email but it shows that I still need to pay full amount.

What to do I only have 5 working days to reply.

Imransyed295
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Joined: Tue Oct 01, 2019 11:33 pm
Pakistan

Re: **** IHS top-up **** urgent

Post by Imransyed295 » Thu Apr 04, 2024 7:38 pm

I have uploaded the image

Image deleted to protect your/spouse identity. Do NOT post images without blacking out personal details.

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CR001
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Re: **** IHS top-up **** urgent

Post by CR001 » Thu Apr 04, 2024 7:40 pm

Are you sure the original payment went through and did not get stuck in pending and then rejected?
Char (CR001 not Casa)
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Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

Imransyed295
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Posts: 40
Joined: Tue Oct 01, 2019 11:33 pm
Pakistan

Re: **** IHS top-up **** urgent

Post by Imransyed295 » Thu Apr 04, 2024 8:03 pm

CR001 wrote:
Thu Apr 04, 2024 7:40 pm
Are you sure the original payment went through and did not get stuck in pending and then rejected?
IV got bank statement to prove it went through

Imransyed295
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Joined: Tue Oct 01, 2019 11:33 pm
Pakistan

Re: **** IHS top-up **** urgent

Post by Imransyed295 » Thu Apr 04, 2024 8:05 pm

CR001 wrote:
Thu Apr 04, 2024 7:40 pm
Are you sure the original payment went through and did not get stuck in pending and then rejected?
Also have IHS reference number

Imransyed295
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Posts: 40
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Pakistan

Re: **** IHS top-up **** urgent

Post by Imransyed295 » Thu Apr 04, 2024 8:08 pm

Here is the image with the details removed

https://ibb.co/0ZdXvpN

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CR001
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Re: **** IHS top-up **** urgent

Post by CR001 » Thu Apr 04, 2024 8:08 pm

What was the amount in GBP you paid? Not everyone on the forum knows the difference currencies, we only use GBP when advising.

The IHS for a 2 year 9 month spouse visa is £3,105 for one applicant. So how much in ££ did you pay with the application?
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

Imransyed295
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Pakistan

Re: **** IHS top-up **** urgent

Post by Imransyed295 » Thu Apr 04, 2024 8:13 pm

CR001 wrote:
Thu Apr 04, 2024 8:08 pm
What was the amount in GBP you paid? Not everyone on the forum knows the difference currencies, we only use GBP when advising.

The IHS for a 2 year 9 month spouse visa is £3,105 for one applicant. So how much in ££ did you pay with the application?
£1987.79

Imransyed295
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Re: **** IHS top-up **** urgent

Post by Imransyed295 » Thu Apr 04, 2024 8:14 pm

CR001 wrote:
Thu Apr 04, 2024 8:08 pm
What was the amount in GBP you paid? Not everyone on the forum knows the difference currencies, we only use GBP when advising.

The IHS for a 2 year 9 month spouse visa is £3,105 for one applicant. So how much in ££ did you pay with the application?
I applied before the price went up

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CR001
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Re: **** IHS top-up **** urgent

Post by CR001 » Thu Apr 04, 2024 8:15 pm

Imransyed295 wrote:
Thu Apr 04, 2024 8:13 pm
CR001 wrote:
Thu Apr 04, 2024 8:08 pm
What was the amount in GBP you paid? Not everyone on the forum knows the difference currencies, we only use GBP when advising.

The IHS for a 2 year 9 month spouse visa is £3,105 for one applicant. So how much in ££ did you pay with the application?
£1987.79
So you haven't paid enough and need to pay the top up, which is what the email is asking you for. If you do not pay it, the application will be refused.

What date did you apply and when were the biometrics enrolled?
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

Imransyed295
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Joined: Tue Oct 01, 2019 11:33 pm
Pakistan

Re: **** IHS top-up **** urgent

Post by Imransyed295 » Thu Apr 04, 2024 8:17 pm

CR001 wrote:
Thu Apr 04, 2024 8:15 pm
Imransyed295 wrote:
Thu Apr 04, 2024 8:13 pm
CR001 wrote:
Thu Apr 04, 2024 8:08 pm
What was the amount in GBP you paid? Not everyone on the forum knows the difference currencies, we only use GBP when advising.

The IHS for a 2 year 9 month spouse visa is £3,105 for one applicant. So how much in ££ did you pay with the application?
£1987.79
So you haven't paid enough and need to pay the top up, which is what the email is asking you for. If you do not pay it, the application will be refused.

What date did you apply and when were the biometrics enrolled?
But I applied before the price went up on 5th Feb and bio 20th Feb

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CR001
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Re: **** IHS top-up **** urgent

Post by CR001 » Thu Apr 04, 2024 8:20 pm

What time of the day/night (presumably in the UK) did you pay for the application and the IHS?
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

Imransyed295
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Pakistan

Re: **** IHS top-up **** urgent

Post by Imransyed295 » Thu Apr 04, 2024 8:21 pm

CR001 wrote:
Thu Apr 04, 2024 8:20 pm
What time of the day/night (presumably in the UK) did you pay for the application and the IHS?
Before 12am

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CR001
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Re: **** IHS top-up **** urgent

Post by CR001 » Thu Apr 04, 2024 8:23 pm

I asked what time (exactly), not before x time!
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
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Imransyed295
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Re: **** IHS top-up **** urgent

Post by Imransyed295 » Thu Apr 04, 2024 8:26 pm

How do I find that out?

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CR001
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Re: **** IHS top-up **** urgent

Post by CR001 » Thu Apr 04, 2024 8:28 pm

Well you did the application, presumably on behalf of your spouse. What time did you receive any email confirmation or anything like that?

Or was the application submitted online from Pakistan?
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

Imransyed295
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Posts: 40
Joined: Tue Oct 01, 2019 11:33 pm
Pakistan

Re: **** IHS top-up **** urgent

Post by Imransyed295 » Thu Apr 04, 2024 8:31 pm

CR001 wrote:
Thu Apr 04, 2024 8:28 pm
Well you did the application, presumably on behalf of your spouse. What time did you receive any email confirmation or anything like that?

Or was the application submitted online from Pakistan?
I received the IHS receipt on 6 Feb 03.05am

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CR001
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Re: **** IHS top-up **** urgent

Post by CR001 » Thu Apr 04, 2024 8:35 pm

Indicating you paid very close to 12am and fell into the trap of trying to beat the system that many unfortunately do. Your application date is then likely considered the 6th February, after the increase came into effect.

You don't really have any option but to pay to be honest.

I have to wonder why you left it so late especially when you have been asking about the spouse visa since August 2022.
Char (CR001 not Casa)
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Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

Haniakhan
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Re: **** IHS top-up **** urgent

Post by Haniakhan » Fri May 03, 2024 6:28 pm

My ihs fee link has been cancelled by mistake please help me how can I pay the fee please

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