Hi,
I first applied for ILR on 17 April 2010, few days later I noticed Home Office has not taken any payment. I called Home Office and was told I have to wait for 14 weeks. I called HSBC and was told "no attempts have been made to take the payment". I sent a number fax messages and letters to home office but didn't receive a single response.
14 weeks later(in August), I called Home Office and was told of the payment problems. Fews days later Home Office returned the whole application and advise to apply again.
I applied again on 18th August and this time I sent cheque and the payment was taken few days later. However it has now been another 16 weeks and still waiting.
Can some one please advise what to do next?
Thinking of writing a complaint of 'extremly poor service standard' alternatively contacting to local MP.
What options are available, please advise??
Regards,
Faiz
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